We would rather fix a problem than refund a project. If something is wrong with a deliverable, we address it through revision before discussing refunds. This policy applies when resolution through revision is not sufficient.
Monthly retainer fees are non-refundable once a billing period begins. Cancel with 30 days written notice before the next billing cycle.
Email hello@happydesign3d.com with your order reference and reason. We will respond within 5 business days. Approved refunds are processed via original payment method within 10 business days.
We use cookies to understand how the site is used. Cookie policy.